Talisman Tutoring – Privacy Policy

Talisman Tutoring is committed to protecting your privacy and the personal data you share with us. This policy outlines how we collect, use, store, and protect your information under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Talisman Tutoring is an independent tutoring service run by Kerry Thornton. We provide private tuition services to children and young people, both in-person and online.

Kerry Thornton is the designated Data Controller for all personal data held.

2. Information We Collect

We collect and process the following types of personal data:

  • Parent/Guardian name and contact details (email, phone number)

  • Student’s name, age, school, and year group

  • Details of sessions booked and payment information

  • Academic details (exam boards, areas of focus, progress tracking)

  • Relevant personal information (e.g., Special Educational Needs, allergies, or health concerns)

  • Notes from sessions, learning plans, and objectives

3. How We Use Your Data

Your data is used solely for:

  • Scheduling and delivering tutoring sessions

  • Communicating about lessons, payments, or any necessary updates

  • Tracking student progress and tailoring learning

  • Meeting any legal or safeguarding obligations

We will never sell, share, or trade your information for marketing or commercial purposes.

4. Legal Basis for Processing

We collect and process your data based on:

  • Contractual necessity – to provide the tutoring services you have requested

  • Legal obligation – for safeguarding and record keeping

  • Legitimate interests – to monitor progress and communicate with you as a client

  • Consent – where required, particularly regarding holding and sharing sensitive information

5. Data Storage and Security

All data is stored securely, and access is limited to the tutor only.

  • Paper notes are stored in a locked cabinet

  • Digital records are stored on a password-protected device

  • Contact details are saved on a secure phone and/or computer

We take reasonable steps to prevent unauthorised access, alteration, or loss of your personal information.

6. How Long We Keep Your Data

Data is retained only as long as necessary:

  • Contact and academic data: for the duration of your engagement with Talisman Tutoring and for up to 12 months after the final session

  • Payment records: for up to 6 years to comply with accounting obligations

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request erasure of data (where applicable)

  • Restrict or object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact:
📧 hello@talismantutoring.co.uk
📞07919 156145

8. Third Parties

We do not share your data with third parties unless required by law (e.g., safeguarding concerns). If such sharing becomes necessary, we will obtain your consent where appropriate.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or service. The latest version will always be available on request.

By engaging in tuition with Talisman Tutoring, you consent to the terms outlined in this Privacy Policy.

Last updated: 14/05/2025